Website Support

Are you a new business? Are you a small business? Or an established business that just needs a little help?

We have been dedicated for many years to helping businesses struggling with various website ailments.

Whatever your pain, we can help with;

  • Website problems
  • Web Hosting
  • Online Marketing
  • Social Media
  • WordPress
  • Advice about Plugins
  • Theme Issues
  • Content Writing
  • Help with Blogs

Some Common Website Problems

There are many problems that can occur with websites, including;

Security vulnerabilities: Websites can be vulnerable to attacks from hackers and other malicious actors. This can lead to data breaches, malware infections, and other security problems.

Performance issues: Websites can be slow to load, unresponsive, or crash altogether. This can frustrate users and drive them away.

Usability problems: Websites can be difficult to navigate, confusing, or unintuitive. This can make it difficult for users to find the information they need or complete tasks.

Content issues: Websites may have inaccurate, outdated, or irrelevant content. This can damage the website’s credibility and harm its reputation.
Design problems: Websites may have poor design, which can make them visually unappealing and difficult to use.

The most common web hosting problems are;

Downtime: Downtime is when your website is unavailable to visitors. This can be caused by a variety of factors, such as hardware failures, software problems, or network outages.

Slow loading times: Slow loading times can frustrate visitors and drive them away. This can be caused by a variety of factors, such as large image files, too many plugins, or inefficient code.

Security vulnerabilities: Web hosting servers can be vulnerable to attacks from hackers and other malicious actors. This can lead to data breaches, malware infections, and other security problems.

Limited resources: Shared hosting plans can often have limited resources, such as CPU, memory, and storage space. This can lead to performance problems, especially if your website has a lot of traffic.

Poor customer support: Some web hosting providers offer poor customer support. This can make it difficult to get help when you need it.

Here are some tips for avoiding common web hosting problems;

Choose a reputable web hosting provider: Do your research and choose a web hosting provider with a good reputation. Read reviews from other customers to see what they have to say about the provider’s uptime, performance, and customer support.

Choose the right hosting plan: Choose a hosting plan that meets the needs of your website. If you have a high-traffic website, you may need a dedicated, cloud, or VPS server.

Keep your software up to date: Make sure to keep your website’s software up to date, including the core platform, plugins, and themes. This will help to reduce security risks and fix any known bugs.

Monitor your website: Use a website monitoring tool to monitor your website’s uptime, performance, and security. This will help you to identify and fix any problems early on.

Back up your website regularly: Back up your website regularly so that you can restore it if something goes wrong.

If you are experiencing problems with your web hosting provider, you should contact them for support. If they are unable to resolve the problem, you may need to switch to a different web hosting provider.


Here are some specific examples of problems that can occur with websites;

Broken links: Broken links lead to pages that do not exist, which can frustrate users and damage the website’s credibility.

404 errors: 404 errors occur when a user tries to access a page that does not exist. This can be caused by broken links, typos, or changes to the website’s structure.

500 errors: 500 errors occur when something goes wrong on the server side. This can be caused by a variety of factors, such as coding errors, plugin conflicts, or resource exhaustion.

Slow loading times: Slow loading times can be caused by a variety of factors, such as large image files, too many plugins, or inefficient code.

Poor mobile optimization: Some websites are not optimized for mobile devices, which can make them difficult to use on smartphones and tablets.

Inaccessible content: Some websites are not accessible to users with disabilities, which violates their rights and prevents them from using the website.

If you are experiencing problems with your website, it is important to identify the cause of the problem and fix it as soon as possible. You can do this by troubleshooting the problem yourself, or by contacting Web Centre Plus for help.

WordPress Plugins

Plugins can be a great way to add new features and functionality to your website or application. However, they can also introduce a number of problems, including:

Security risks: Plugins can be a security vulnerability if they are not properly developed or maintained. Malicious actors can exploit these vulnerabilities to gain access to your website or application, steal data, or install malware.
Compatibility issues: Plugins can also cause compatibility issues with other plugins or with the core platform itself. This can lead to unexpected behaviour, crashes, or even security vulnerabilities.
Performance issues: Too many plugins can slow down your website or application. This is because plugins can add additional code and resources that need to be loaded and executed each time a page is loaded.
Complexity: Managing numerous plugins can be complex and time-consuming. You need to keep track of which plugins are installed, which ones are active, and which ones need to be updated.

Here are some specific examples of problems that plugins can cause:

Plugin conflicts: If two plugins are trying to do the same thing, or if they are using incompatible code, it can cause a conflict. This can lead to a variety of problems, such as errors, unexpected behaviour, or even crashes.
Outdated plugins: Outdated plugins are a major security risk. Attackers are constantly looking for vulnerabilities in outdated plugins to exploit. It is important to keep all of your plugins up to date.
Poorly coded plugins: Poorly coded plugins can also cause a variety of problems, including security vulnerabilities, performance issues, and compatibility issues. It is important to choose plugins that are well-coded and have a good reputation.

Here are some tips for avoiding plugin problems:

Only install plugins from trusted sources: There are many third-party plugin repositories, but some are more reputable than others. It is best to only install plugins from trusted sources, such as the official WordPress plugin repository or the developer’s website.
Keep your plugins up to date: Make sure to keep all of your plugins up to date to the latest version. This will help to reduce security risks and fix any known bugs.

Only install the plugins you need: Don’t install plugins that you don’t need or use. The more plugins you have installed, the greater the risk of problems.

Monitor your plugins: Once you have installed plugins, it is important to monitor them for any problems. You can do this by monitoring your website’s performance and looking for any errors or unexpected behaviour.

If you are experiencing problems with plugins, you should try to disable them one by one to see which one is causing the problem. Once you have identified the problem plugin, you can either try to fix it or uninstall it.